1.25 seconds, 10 minutes: work surveillance in Amazon. Reading the French Data Protection Authority Sanction

Activity: Talk and presentationAcademic presentationAcademic

Description

Workplace monitoring is entering a new phase. The virtual and physical sensors with which workplaces have been instrumented are feeding telemetry into systems that analyse and act using machine intelligence. Critiques of these real and anticipated systems often locate themselves amongst the long tradition of critiques of Scientific Management. In this talk I will discuss the epistemology of Scientific Management in relation to new artificial ‘witnesses’ to workplace phenomena. I will make the case that these new innovations do not fit neatly with existing critiques, and that we risk missing important developments in workplace measurement if we do not refine, adjust, or remake our critical tools to reflect the fact that workplace epistemologies seem to be changing in essential ways.

Following the talk, Michele Molè will will explain the features and consequences of the French data protection authority’s decision regarding surveillance systems in Amazon’s warehouses, resulting in a fine of 32 million euros.
Period19-Feb-2024
Event titleRegulating New Surveillance Technologies at Work: A Human Computer Interaction Approach
Event typeConference
Conference number6
LocationGroningen, NetherlandsShow on map

Keywords

  • Workplace surveillance
  • GDPR
  • Privacy at work
  • Amazon