What You Need to Know on the Impact of Service Crises on Customers’ Quality Judgements - Center for Services Leadership Blog

Press/Media: ResearchPopular

Period1-Nov-2015

Media contributions

1

Media contributions

  • TitleWhat You Need to Know on the Impact of Service Crises on Customers’ Quality Judgements - Center for Services Leadership Blog
    Date01/11/2015
    PersonsMaarten Gijsenberg