The NEN-EN-ISO 9000 (the Dutch version of ISO 9000), which describes the basic principles of quality management systems and specifies the relevant terminology, breaks down quality management into quality planning, quality control, quality assurance and quality improvement. Quality planning focusses on determining the quality objectives and the required processes and tools. Quality control is aimed at complying with quality requirements, while quality assurance is about creating confidence that these requirements are being complied with. ... Zie: Summary.
|Qualification||Doctor of Philosophy|
|Place of Publication||Groningen|
|Publication status||Published - 2002|