Activity-based quality management: Een synthese van kwaliteitsmanagement en Activity-Based Costing

Research output: ThesisThesis fully internal (DIV)

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The NEN-EN-ISO 9000 (the Dutch version of ISO 9000), which describes the basic principles of quality management systems and specifies the relevant terminology, breaks down quality management into quality planning, quality control, quality assurance and quality improvement. Quality planning focusses on determining the quality objectives and the required processes and tools. Quality control is aimed at complying with quality requirements, while quality assurance is about creating confidence that these requirements are being complied with. ... Zie: Summary.
Original languageDutch
QualificationDoctor of Philosophy
Awarding Institution
  • University of Groningen
  • van Helden, Jan, Supervisor
  • Waszink, A.C., Supervisor, External person
Award date2-May-2002
Place of PublicationGroningen
Print ISBNs9023238125
Publication statusPublished - 2002

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