An implementation framework for public service charters: Results of a concept mapping study

J.P. Thomassen, Kees Ahaus, Steven Van de Walle, U.W. Nabitz

Research output: Contribution to journalArticleAcademicpeer-review

8 Citations (Scopus)
Original languageEnglish
Pages (from-to)570-589
Number of pages20
JournalPublic Management Review
Volume16
Issue number4
DOIs
Publication statusPublished - 2014

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