An implementation framework for public service charters: Results of a concept mapping study

J.P. Thomassen, Kees Ahaus, Steven Van de Walle, U.W. Nabitz

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@article{4500673f507843a3bc5bf507c13f414a,

title = "An implementation framework for public service charters: Results of a concept mapping study",

author = "J.P. Thomassen and Kees Ahaus and {Van de Walle}, Steven and U.W. Nabitz",

year = "2014",

doi = "10.1080/14719037.2012.726062",

language = "English",

volume = "16",

pages = "570--589",

journal = "Public Management Review",

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AU - Thomassen, J.P.

AU - Ahaus, Kees

AU - Van de Walle, Steven

AU - Nabitz, U.W.

PY - 2014

Y1 - 2014

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VL - 16

SP - 570

EP - 589

JO - Public Management Review

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