Are You Ready for Digital Transformation? Digital Readiness Configurations and Business Value across Industries

Dinh Khoi Nguyen, Thijs Broekhuizen, John Qi Dong, Pieter Verhoef

Research output: Chapter in Book/Report/Conference proceedingConference contributionAcademicpeer-review

2 Citations (Scopus)

Abstract

Given the strategic implications of digital transformation, firms’ digital readiness is an essential yet underutilized research line. Drawing on the theory of organizational readiness for change, we develop the construct of digital readiness. Past research neglects the role of industry on digital readiness. Following the prior IS studies on the industry effect, we argue that industries shape firms' technological needs and view digital readiness as configurations depending on these needs. Further, we investigate the performance impacts of various digital readiness configurations to address the inconclusive findings on the business value of digital transformation. Our study offers significant contributions to the IS literature on organizational readiness and digital transformation.
Original languageEnglish
Title of host publication42nd International Conference on Information Systems, ICIS 2021 TREOs
Subtitle of host publication"Building Sustainability and Resilience with IS: A Call for Action"
PublisherAssociation for Information Systems (AIS)
Volume7
ISBN (Electronic)9781713893608
Publication statusPublished - 2021
Event42nd International Conference on Information Systems: Building Sustainability and Resilience with IS: A Call for Action, ICIS 2021 TREOs - Austin, United States
Duration: 12-Dec-202115-Dec-2021

Publication series

Name42nd International Conference on Information Systems, ICIS 2021 TREOs: "Building Sustainability and Resilience with IS: A Call for Action"

Conference

Conference42nd International Conference on Information Systems: Building Sustainability and Resilience with IS: A Call for Action, ICIS 2021 TREOs
Country/TerritoryUnited States
CityAustin
Period12/12/202115/12/2021

Keywords

  • Digital readiness
  • theory of organizational readiness for change
  • Industry
  • Configurations
  • Business value

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