Closing the gap? Twitter as an instrument for connected representation

In this chapter, we present a typology of the tweeting behaviour of candidates as a means of analysing the extent to which politicians are harnessing the potential of social media to actively interact with their constituents. Our research, which included content analysis of tweets (n = 13,637) from all the Conservative and Labour tweeting candidates during the 2010 U.K. General Election, focused on four aspects of tweets: type (normal post, interaction, retweet, retweet with comment); interaction (with, e.g. a politician, journalist, citizen); function (e.g. updating, promoting, advice giving, debating); and topic. Additionally, a qualitative reading on the use of personal tweets was carried out. By examining candidates’ tweeting behaviour, we show that British politicians still mainly use Twitter as a unidirectional form of communication. They are neglecting the possibility this social network offers for, what we call, connected representation.