Collaboration 'Engineerability'

Gwendolyn L. Kolfschoten*, Gert-Jan de Vreede, Robert O. Briggs, Henk G. Sol

*Corresponding author for this work

Research output: Contribution to journalArticleAcademicpeer-review

22 Citations (Scopus)

Abstract

Collaboration Engineering is an approach to create sustained collaboration support by designing collaborative work practices for high-value recurring tasks, and transferring those designs to practitioners to execute for themselves without ongoing support from collaboration professionals. A key assumption in this approach is that we can predictably design collaboration processes. In this paper we explore this assumption to understand whether collaboration can, in fact, be designed, and elaborate on the role of thinkLets in the engineering of collaborative work practices. ThinkLets are design patterns for collaborative interactions.

Original languageEnglish
Pages (from-to)301-321
Number of pages21
JournalGroup Decision and Negotiation
Volume19
Issue number3
DOIs
Publication statusPublished - May-2010

Keywords

  • Collaboration
  • Collaboration engineering
  • ThinkLets
  • Collaboration support
  • Collaboration process design
  • Patterns
  • Facilitation
  • GROUP SUPPORT-SYSTEMS
  • INFORMATION-SYSTEMS
  • SATISFACTION
  • FACILITATION
  • SCIENCE
  • DESIGN

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