Contextualizing Risk Management and Resilience: the role of supply chain complexity, sales & operations planning and production system characteristics in managing risks and disruptions

The COVID-19 pandemic has exposed the vulnerability of global supply chains, which are traditionally designed to minimize costs. The pandemic and other major disruptions such as container shortages, congestions at ports, and the (European) energy crises, have led to longer lead times, lower service levels, and rising prices. In 2023, organizations are still dealing with the ripple effects of the pandemic that result in mismatches between supply and demand in many markets. As a consequence organizations struggle to craft robust tactical plans. Combined with challenges induced by climate change and higher sustainability requirements, the need for risk management and resilience in supply chains increases. At the same time, organizations require assistance in developing effective response strategies which take their specific circumstances into account. As literature only offers limited insights regarding the sketched challenges, this dissertation investigates the context-dependency of risk management and resilience in supply chains.