Decision enhancement for sourcing with shared service centres in the Dutch government

A.J. Knol; H.G. Sol; J.P. van Wamelen

doi:10.1007/978-3-642-29863-9_18

Decision enhancement for sourcing with shared service centres in the Dutch government

A.J. Knol^*, H.G. Sol, J.P. van Wamelen

^*Corresponding author for this work

Research output: Chapter in Book/Report/Conference proceeding › Chapter › Academic › peer-review

6 Citations (Scopus)

Abstract

Primarily in order to save costs, many shared service centres (SSCs) are being established in organisations. However, establishing SSCs is a challenging task for many organisations, including the Dutch government. This design science research aims to enhance SSC establishment with a decision enhancement studio for sourcing & sharing in the Dutch government. The proposed studio consists of a set of services for studio participants to analyse decision alternatives and improve collaboration. In this paper a studio design is presented with four decision enhancement services for sourcing & sharing that are delivered with an online tool and predefined scripts (called sourceLets). Future research will be dedicated to the scientific evaluation of the studio design by applying it to multiple case studies in the Dutch government.

Original language	English
Title of host publication	Design science research in information systems
Subtitle of host publication	Advances in theory and practice ; 7th international conference, DESRIST 2012, Las Vegas, NV, USA, May 14-15, 2012 : proceedings
Editors	K. Peffers, M. Rothenberger, B. Kuechler
Place of Publication	Berlin, Heidelberg
Publisher	Springer
Pages	239-255
Number of pages	17
ISBN (Electronic)	978-3-642-29863-9
ISBN (Print)	978-3-642-29862-2
DOIs	https://doi.org/10.1007/978-3-642-29863-9_18
Publication status	Published - 2012
Event	DESRIST 2012 - Las Vegas, NV, United States Duration: 14-May-2012 → 15-May-2012

Publication series

Name	Lecture notes in computer science
Number	7286
ISSN (Print)	0302-9743

Conference

Conference	DESRIST 2012
Country/Territory	United States
City	Las Vegas, NV
Period	14/05/2012 → 15/05/2012

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10.1007/978-3-642-29863-9_18

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Cite this

Knol, A. J., Sol, H. G., & van Wamelen, J. P. (2012). Decision enhancement for sourcing with shared service centres in the Dutch government. In K. Peffers, M. Rothenberger, & B. Kuechler (Eds.), Design science research in information systems: Advances in theory and practice ; 7th international conference, DESRIST 2012, Las Vegas, NV, USA, May 14-15, 2012 : proceedings (pp. 239-255). (Lecture notes in computer science; No. 7286). Springer. https://doi.org/10.1007/978-3-642-29863-9_18

Knol, A.J. ; Sol, H.G. ; van Wamelen, J.P. / Decision enhancement for sourcing with shared service centres in the Dutch government. Design science research in information systems: Advances in theory and practice ; 7th international conference, DESRIST 2012, Las Vegas, NV, USA, May 14-15, 2012 : proceedings. editor / K. Peffers ; M. Rothenberger ; B. Kuechler. Berlin, Heidelberg : Springer, 2012. pp. 239-255 (Lecture notes in computer science; 7286).

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abstract = "Primarily in order to save costs, many shared service centres (SSCs) are being established in organisations. However, establishing SSCs is a challenging task for many organisations, including the Dutch government. This design science research aims to enhance SSC establishment with a decision enhancement studio for sourcing & sharing in the Dutch government. The proposed studio consists of a set of services for studio participants to analyse decision alternatives and improve collaboration. In this paper a studio design is presented with four decision enhancement services for sourcing & sharing that are delivered with an online tool and predefined scripts (called sourceLets). Future research will be dedicated to the scientific evaluation of the studio design by applying it to multiple case studies in the Dutch government.",

author = "A.J. Knol and H.G. Sol and {van Wamelen}, J.P.",

year = "2012",

doi = "10.1007/978-3-642-29863-9_18",

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Knol, AJ, Sol, HG & van Wamelen, JP 2012, Decision enhancement for sourcing with shared service centres in the Dutch government. in K Peffers, M Rothenberger & B Kuechler (eds), Design science research in information systems: Advances in theory and practice ; 7th international conference, DESRIST 2012, Las Vegas, NV, USA, May 14-15, 2012 : proceedings. Lecture notes in computer science, no. 7286, Springer, Berlin, Heidelberg, pp. 239-255, DESRIST 2012, Las Vegas, NV, United States, 14/05/2012. https://doi.org/10.1007/978-3-642-29863-9_18

Decision enhancement for sourcing with shared service centres in the Dutch government. / Knol, A.J.; Sol, H.G.; van Wamelen, J.P.
Design science research in information systems: Advances in theory and practice ; 7th international conference, DESRIST 2012, Las Vegas, NV, USA, May 14-15, 2012 : proceedings. ed. / K. Peffers; M. Rothenberger; B. Kuechler. Berlin, Heidelberg: Springer, 2012. p. 239-255 (Lecture notes in computer science; No. 7286).

Research output: Chapter in Book/Report/Conference proceeding › Chapter › Academic › peer-review

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AB - Primarily in order to save costs, many shared service centres (SSCs) are being established in organisations. However, establishing SSCs is a challenging task for many organisations, including the Dutch government. This design science research aims to enhance SSC establishment with a decision enhancement studio for sourcing & sharing in the Dutch government. The proposed studio consists of a set of services for studio participants to analyse decision alternatives and improve collaboration. In this paper a studio design is presented with four decision enhancement services for sourcing & sharing that are delivered with an online tool and predefined scripts (called sourceLets). Future research will be dedicated to the scientific evaluation of the studio design by applying it to multiple case studies in the Dutch government.

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Knol AJ, Sol HG, van Wamelen JP. Decision enhancement for sourcing with shared service centres in the Dutch government. In Peffers K, Rothenberger M, Kuechler B, editors, Design science research in information systems: Advances in theory and practice ; 7th international conference, DESRIST 2012, Las Vegas, NV, USA, May 14-15, 2012 : proceedings. Berlin, Heidelberg: Springer. 2012. p. 239-255. (Lecture notes in computer science; 7286). doi: 10.1007/978-3-642-29863-9_18