Decision enhancement for sourcing with shared service centres in the Dutch government

A.J. Knol*, H.G. Sol, J.P. van Wamelen

*Corresponding author for this work

    Research output: Chapter in Book/Report/Conference proceedingChapterAcademicpeer-review

    6 Citations (Scopus)


    Primarily in order to save costs, many shared service centres (SSCs) are being established in organisations. However, establishing SSCs is a challenging task for many organisations, including the Dutch government. This design science research aims to enhance SSC establishment with a decision enhancement studio for sourcing & sharing in the Dutch government. The proposed studio consists of a set of services for studio participants to analyse decision alternatives and improve collaboration. In this paper a studio design is presented with four decision enhancement services for sourcing & sharing that are delivered with an online tool and predefined scripts (called sourceLets). Future research will be dedicated to the scientific evaluation of the studio design by applying it to multiple case studies in the Dutch government.
    Original languageEnglish
    Title of host publicationDesign science research in information systems
    Subtitle of host publicationAdvances in theory and practice ; 7th international conference, DESRIST 2012, Las Vegas, NV, USA, May 14-15, 2012 : proceedings
    EditorsK. Peffers, M. Rothenberger, B. Kuechler
    Place of PublicationBerlin, Heidelberg
    Number of pages17
    ISBN (Electronic)978-3-642-29863-9
    ISBN (Print)978-3-642-29862-2
    Publication statusPublished - 2012
    EventDESRIST 2012 - Las Vegas, NV, United States
    Duration: 14-May-201215-May-2012

    Publication series

    NameLecture notes in computer science
    ISSN (Print)0302-9743


    ConferenceDESRIST 2012
    Country/TerritoryUnited States
    CityLas Vegas, NV

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