Developing and pilot testing a comprehensive health literacy communication training for health professionals in three European countries

Marise S Kaper, Jane Sixsmith, Jaap A R Koot, Louise B Meijering, Sacha van Twillert, Cinzia Giammarchi, Roberta Bevilacqua, Margaret M Barry, Priscilla Doyle, Sijmen A Reijneveld, Andrea F de Winter

Research output: Contribution to journalArticleAcademicpeer-review

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Abstract

Objective: Skills to address different health literacy problems are lacking among health professionals. We sought to develop and pilot test a comprehensive health literacy communication training for various health professionals in Ireland, Italy and the Netherlands.

Methods: Thirty health professionals participated in the study. A literature review focused on evidence-informed training-components. Focus group discussions (FGDs) explored perspectives from seventeen professionals on a prototype-program, and feedback from thirteen professionals following pilot-training. Pre-post questionnaires assessed self-rated health literacy communication skills.

Results: The literature review yielded five training-components to address functional, interactive and critical health literacy: health literacy education, gathering and providing information, shared decision-making, enabling self-management, and supporting behaviour change. In FGDs, professionals endorsed the prototype-program and reported that the pilot-training increased knowledge and patient-centred communication skills in addressing health literacy, as shown by self-rated pre-post questionnaires.

Conclusion: A comprehensive training for health professionals in three European countries enhances perceived skills to address functional, interactive and critical health literacy.

Practice implications: This training has potential for wider application in education and practice in Europe. (c) 2017 Elsevier B.V. All rights reserved.

Original languageEnglish
Pages (from-to)152-158
Number of pages7
JournalPatient Education and Counseling
Volume101
Issue number1
Early online date19-Jul-2017
DOIs
Publication statusPublished - Jan-2018

Keywords

  • Health literacy
  • Patient-centred communication
  • Professional education
  • Multidisciplinary training
  • OF-THE-LITERATURE
  • MEDICAL-STUDENTS
  • SELF-MANAGEMENT
  • RANDOMIZED-TRIAL
  • BLOOD-PRESSURE
  • CARE
  • INTERVENTION
  • CURRICULUM
  • EDUCATION
  • STRATEGIES

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