Abstract
Objective: Skills to address different health literacy problems are lacking among health professionals. We sought to develop and pilot test a comprehensive health literacy communication training for various health professionals in Ireland, Italy and the Netherlands.
Methods: Thirty health professionals participated in the study. A literature review focused on evidence-informed training-components. Focus group discussions (FGDs) explored perspectives from seventeen professionals on a prototype-program, and feedback from thirteen professionals following pilot-training. Pre-post questionnaires assessed self-rated health literacy communication skills.
Results: The literature review yielded five training-components to address functional, interactive and critical health literacy: health literacy education, gathering and providing information, shared decision-making, enabling self-management, and supporting behaviour change. In FGDs, professionals endorsed the prototype-program and reported that the pilot-training increased knowledge and patient-centred communication skills in addressing health literacy, as shown by self-rated pre-post questionnaires.
Conclusion: A comprehensive training for health professionals in three European countries enhances perceived skills to address functional, interactive and critical health literacy.
Practice implications: This training has potential for wider application in education and practice in Europe. (c) 2017 Elsevier B.V. All rights reserved.
Original language | English |
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Pages (from-to) | 152-158 |
Number of pages | 7 |
Journal | Patient Education and Counseling |
Volume | 101 |
Issue number | 1 |
Early online date | 19-Jul-2017 |
DOIs | |
Publication status | Published - Jan-2018 |
Keywords
- Health literacy
- Patient-centred communication
- Professional education
- Multidisciplinary training
- OF-THE-LITERATURE
- MEDICAL-STUDENTS
- SELF-MANAGEMENT
- RANDOMIZED-TRIAL
- BLOOD-PRESSURE
- CARE
- INTERVENTION
- CURRICULUM
- EDUCATION
- STRATEGIES