Digital Media In Workplace Interactions

In the last two decades, the need for permanent connectivity and the ever-growing pressure for quick task completion in today’s organisations have led to the development and the spread of a wide range of technologically mediated online communications tools. Email is already commonplace in the white-collar workplace, but other tools, including text-based real-time messaging (instant messaging or IM) and online videoconferencing, and convergent media tools, such as knowledge depositories, shared online workplaces and wikis, are also on their way to becoming ubiquitous. Owing to these developing technologies and the resulting range of new communicative modes, as well as the relative ease of accessing them, mediated communication has become commonplace in today’s workplaces.