Emergency residential care settings: A model for service assessment and design

João Graça*, Maria Manuela Calheiros, Joana Nunes Patrício, Eunice Vieira Magalhães

*Corresponding author for this work

Research output: Contribution to journalArticleAcademicpeer-review

Abstract

There have been calls for uncovering the “black box” of residential care services, with a particular need for research focusing on emergency care settings for children and youth in danger. In fact, the strikingly scant empirical attention that these settings have received so far contrasts with the role that they often play as gateway into the child welfare system. To answer these calls, this work presents and tests a framework for assessing a service model in residential emergency care. It comprises seven studies which address a set of different focal areas (e.g., service logic model; care experiences), informants (e.g., case records; staff; children/youth), and service components (e.g., case assessment/evaluation; intervention; placement/referral). Drawing on this process-consultation approach, the work proposes a set of key challenges for emergency residential care in terms of service improvement and development, and calls for further research targeting more care units and different types of residential care services. These findings offer a contribution to inform evidence-based practice and policy in service models of residential care.

Original languageEnglish
Pages (from-to)89-101
Number of pages13
JournalEvaluation and Program Planning
Volume66
DOIs
Publication statusPublished - Feb-2018
Externally publishedYes

Keywords

  • Children and youth
  • Emergency care
  • Evaluation and design
  • Process consultation
  • Residential care
  • Service model

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