This paper describes the empirical findings of a large-scale telecare pilot implementation, called KOALA.
The pilot is based on video interaction of clients with a medical service centre of a home care provider. The purpose of the project was to gain experience with telecare and to measure the effects in terms of costs and perceived well-being. The expected effects were that clients well-being would be increased and overall costs of health care would be reduced. The results of this study are:
the positioning of the medical service centre in the care provider's network and the organization of the centre are crucial for attaining acceptance and cost effectiveness;
introduction of a telecare program needs careful preparation with clients and employees, and alignment with existing care;
there is substantial difference in the use of telecare and its advantages for different groups of clients; this is especially relevant when using proprietary technology.
|Title of host publication
|Proceedings of the 18th IEEE conference on enabling technologies: Infrastructures for collaborative enterprises
|Place of Publication
|IEEE (The Institute of Electrical and Electronics Engineers)
|Number of pages
|Published - 2009
|10th International Conference on Intelligent Tutoring Systems - , Panama
Duration: 14-Jun-2010 → 18-Jun-2010
|IEEE International Workshops on Enabling Technologies: Infrastructure for Collaborative Enterprises Proceedings
|10th International Conference on Intelligent Tutoring Systems
|14/06/2010 → 18/06/2010