@techreport{4356c46ac4684c84a8e355e8a3400441,
title = "Labour turnover and its effects on performance: an empirical test using firm data",
abstract = "In this article we test the hypothesis that the relationship between labour turnover and the economic performance of the firm is bell-shaped: a turnover level too low has a negative effect and likewise does a level too high. Our analysis is based on economic performance data of 110 offices of a temp agency. Since these offices vary highly in labour turnover but are similar in product and operational management, the data enabled us to control for a number of important intervening variables. From a regression analysis it could be shown that labour turnover indeed is related to office performance in a curvilinear way, indicating that it is especially excessive turnover that matters. This result proved robust for both performance level and change of performance as the dependent variables.",
author = "A.C. Glebbeek and E.H. Bax",
note = "Relation: http://som.rug.nl/ date_submitted:2002 Rights: Graduate School/Research Institute, Systems, Organisations and Management (SOM)",
year = "2002",
language = "English",
series = "SOM Research Reports",
publisher = "University of Groningen, SOM research school",
type = "WorkingPaper",
institution = "University of Groningen, SOM research school",
}