News Media Channels: Complements or Substitutes? Evidence from Mobile Phone Usage

Jiao Xu*, Chris Forman, Jun B. Kim, Koert Van Ittersum

*Corresponding author for this work

Research output: Contribution to journalArticleAcademicpeer-review

121 Citations (Scopus)

Abstract

The media industry has undergone a fundamental shift over the past decade as new online distribution channels have proliferated in an unprecedented manner. Although mobile devices have experienced rapid adoption among consumers, their effect on consumer behavior and their subsequent implications for publishers and advertisers have yet to be understood. The authors examine consumers' news consumption behavior on mobile news websites in response to the introduction of a mobile news app. Pseudo-panel analysis based on repeated cross-sectional data suggests that the introduction of a mobile app by a major national media company leads to a significant increase in demand at the corresponding mobile news website. In addition, the authors report that this effect is greater for consumers with (1) greater appreciation for concentrated news content, (2) stronger propensity for a particular political viewpoint, and (3) fewer time constraints. The results are consistent with the interpretation that the adoption of a provider's news app stimulates corresponding mobile news website visits. The authors discuss the implications of these findings for advertisers, media publishers, and policy makers.

Original languageEnglish
Pages (from-to)97-112
Number of pages16
JournalJournal of Marketing
Volume78
Issue number4
DOIs
Publication statusPublished - Jul-2014

Keywords

  • online media consumption
  • mobile news app
  • mobile news website
  • complementarity
  • pseudo-panel analysis
  • INTERNET CHANNEL
  • CROSS-SECTIONS
  • LIFE-CYCLE
  • ONLINE
  • CONSUMPTION
  • NEWSPAPERS
  • CONSUMER
  • PATTERNS
  • RETAILER
  • BEHAVIOR

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