On the Use of the Conformance and Compliance Keywords During Verification of Business Processes

A wealth of techniques have been developed to help organizations understand their processes, verify correctness against requirements and diagnose potential problems. In general, these verification techniques allow us to check whether a business process conforms or complies with some specification, and each of them is specifically designed to solve a particular business problem at a stage of the BPM lifecycle. However, the terms conformance and compliance are often used as synonyms and their distinct differences in verification goals is blurring. As a result, the terminology used to describe the techniques or the corresponding verification activity does not always match with the precise meaning of the terms as they are defined in the area of verification. Consequently, confusion of these terms may hamper the application of the different techniques and the correct positioning of research. In this position paper, we aim to provide comprehensive definitions and a unified terminology throughout the BPM lifecycle. Moreover, we explore the consequences when these terms are used incorrectly. In doing so, we aim to improve adoption from research to practical applications by clarifying the relation between techniques and the intended verification goals.