Profile of the Population Cared for in a Referral Emergency Unit

Gabriella Novelli Oliveira*, Michele de Freitas Neves Silva, Izilda Esmenia Muglia Araujo, Marco Antonio Carvalho Filho

*Corresponding author for this work

Research output: Contribution to journalArticleAcademicpeer-review

8 Citations (Scopus)
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Acquiring knowledge concerning the characteristics of the population that seeks an emergency department can support the planning of health actions. This study identifies the socio-demographic profile and the main complaints of the adult population cared for in a Referral Emergency Unit (RECU). This descriptive and retrospective study was conducted in the RECU of a university hospital in the State of Sao Paulo, Brazil. The sample was composed of the service's care forms generated for the period between January and December 2008. The instrument was based on data contained in the care forms. Young women (14 to 54 years old), residents of neighborhoods near the RECU, spontaneously sought the service during the week from 7am to 7pm. The most frequent complaints were headache, back pain, abdominal and chest pain. The conclusion is that most of the sample was young adults, of productive age, female, who spontaneously sought the service on weekdays during the day. Most complaints were of low complexity.

Original languageEnglish
Pages (from-to)548-556
Number of pages9
JournalRevista latino-Americana de enfermagem
Issue number3
Publication statusPublished - May-2011


  • Emergency Medical Services
  • Health Profile
  • Emergency Nursing

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