TY - JOUR
T1 - Profiling donors of blood, money, and time: A simultaneous comparison of the German population
AU - Shehu, E.
AU - Langmaack, A.-C.
AU - Felchle, E.
AU - Clement, M.
PY - 2015
Y1 - 2015
N2 - Understanding donor profiles is crucial for donor relationship management. Whereas previous research has focused on profiling blood, money, or time donor segments separately, we define seven donor profiles based on their former donation behavior for blood, money, and time donation and compare them to non-donors. Relying on representative data from the German Socio Economic Panel, we use an extensive set of characteristics that include sociodemographic, psychographic, health-related, and geographical measures and simultaneously investigate profiles of donors for single and multiple donation forms and non-donors by means of a multinomial logistic model. Our results reveal valuable insights for donor acquisition and retention strategies of nonprofit organizations along the identified profiling characteristics of donor segments. By this, our findings help nonprofit organization managers to better target single and multiple donors across three donation forms.
AB - Understanding donor profiles is crucial for donor relationship management. Whereas previous research has focused on profiling blood, money, or time donor segments separately, we define seven donor profiles based on their former donation behavior for blood, money, and time donation and compare them to non-donors. Relying on representative data from the German Socio Economic Panel, we use an extensive set of characteristics that include sociodemographic, psychographic, health-related, and geographical measures and simultaneously investigate profiles of donors for single and multiple donation forms and non-donors by means of a multinomial logistic model. Our results reveal valuable insights for donor acquisition and retention strategies of nonprofit organizations along the identified profiling characteristics of donor segments. By this, our findings help nonprofit organization managers to better target single and multiple donors across three donation forms.
UR - http://www.scopus.com/inward/record.url?eid=2-s2.0-84924907727&partnerID=MN8TOARS
U2 - 10.1002/nml.21126
DO - 10.1002/nml.21126
M3 - Article
SN - 1048-6682
VL - 25
SP - 269
EP - 295
JO - Nonprofit Management and Leadership
JF - Nonprofit Management and Leadership
IS - 3
ER -