Reappraising maturity models in e-Government research: The trajectory-turning point theory

Federico Iannacci, Aline Pietrix Seepma, Stoffelina de Blok, A. Resca

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    Abstract

    Drawing on the notion of alignment, this paper endeavors to reappraise e-Government maturity models in the English system of criminal justice. It argues that e-Government maturity models are characterized by relatively-stable trajectories which are punctuated by radical shifts toward full-blown e-Government transformation. Far from being a prescriptive and linear process, e-Government maturity is an unpredictable process where turning points (or radical shifts) play a crucial role in the e-Government strategizing process. Theoretical and practical implications are discussed by developing a new theory of e-Government maturity that explains the twists and turns of e-Government strategizing.
    Original languageEnglish
    Pages (from-to)310-329
    Number of pages20
    JournalJournal of Strategic Information Systems
    Volume28
    Issue number3
    Early online date18-Feb-2019
    DOIs
    Publication statusPublished - Sep-2019

    Keywords

    • INFORMATION-SYSTEMS
    • STRATEGIC ALIGNMENT
    • TECHNOLOGY
    • INTEROPERABILITY
    • TRANSFORMATION
    • EVOLUTION

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