Sticking to standards: Technical and other isomorphic pressures in deploying ERP-systerns

J. Benders; R. Batenburg; H.C. van der Blonk

doi:10.1016/j.im.2005.06.002

Sticking to standards: Technical and other isomorphic pressures in deploying ERP-systerns

J. Benders
, R. Batenburg
, H.C. van der Blonk

Research output: Contribution to journal › Article › Academic › peer-review

160 Citations (Scopus)

Abstract

This paper focuses on how and to what extent homogenization coincides with the deployment of ERP-systems. Using the work of DiMaggio and Powell on isomorphic pressures, we argue that the use of ERP-systems may in several ways lead to standardization within and between organizations. Competitive and institutional pressures play a role in ERP-adoption. We introduce a novel form of isomorphism, technical isomorphism. This plays a role in ERP-implementation and manifests itself in the enactment of blueprints for centralization and standard working procedures that are embedded in the ERP-software. A case study of a Dutch publishing company illustrates how coercive and technical isomorphism jointly lead to adaptation of the organization to the system, although the firm aimed to differentiate itself from its competitors. (c) 2005 Elsevier B.V. All rights reserved.

Original language	English
Pages (from-to)	194-203
Number of pages	10
Journal	Information & Management
Volume	43
Issue number	2
DOIs	https://doi.org/10.1016/j.im.2005.06.002
Publication status	Published - Mar-2006

Keywords

ERP-systems
homogenization
inscription
enactment
technical isomorphism
standardization
IMPLEMENTATION
PERSPECTIVE
ENTERPRISE
ORGANIZATIONS
TECHNOLOGY
ADOPTION
SUCCESS
MODEL
WORK

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title = "Sticking to standards: Technical and other isomorphic pressures in deploying ERP-systerns",

abstract = "This paper focuses on how and to what extent homogenization coincides with the deployment of ERP-systems. Using the work of DiMaggio and Powell on isomorphic pressures, we argue that the use of ERP-systems may in several ways lead to standardization within and between organizations. Competitive and institutional pressures play a role in ERP-adoption. We introduce a novel form of isomorphism, technical isomorphism. This plays a role in ERP-implementation and manifests itself in the enactment of blueprints for centralization and standard working procedures that are embedded in the ERP-software. A case study of a Dutch publishing company illustrates how coercive and technical isomorphism jointly lead to adaptation of the organization to the system, although the firm aimed to differentiate itself from its competitors. (c) 2005 Elsevier B.V. All rights reserved.",

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year = "2006",

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doi = "10.1016/j.im.2005.06.002",

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AB - This paper focuses on how and to what extent homogenization coincides with the deployment of ERP-systems. Using the work of DiMaggio and Powell on isomorphic pressures, we argue that the use of ERP-systems may in several ways lead to standardization within and between organizations. Competitive and institutional pressures play a role in ERP-adoption. We introduce a novel form of isomorphism, technical isomorphism. This plays a role in ERP-implementation and manifests itself in the enactment of blueprints for centralization and standard working procedures that are embedded in the ERP-software. A case study of a Dutch publishing company illustrates how coercive and technical isomorphism jointly lead to adaptation of the organization to the system, although the firm aimed to differentiate itself from its competitors. (c) 2005 Elsevier B.V. All rights reserved.

KW - ERP-systems

KW - homogenization

KW - inscription

KW - enactment

KW - technical isomorphism

KW - standardization

KW - IMPLEMENTATION

KW - PERSPECTIVE

KW - ENTERPRISE

KW - ORGANIZATIONS

KW - TECHNOLOGY

KW - ADOPTION

KW - SUCCESS

KW - MODEL

KW - WORK

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DO - 10.1016/j.im.2005.06.002

M3 - Article

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SP - 194

EP - 203

JO - Information & Management

JF - Information & Management

IS - 2

ER -

Sticking to standards: Technical and other isomorphic pressures in deploying ERP-systerns

Abstract

Keywords

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