Team development and team performance. Responsibilities, responsiveness and results: A longitudinal study of teamwork at Volvo Trucks Umeå

B. Kuipers

Research output: ThesisThesis fully internal (DIV)

6932 Downloads (Pure)

Abstract

A three-year longitudinal study of more than 150 self-managing work teams was carried out at Volvo Trucks Umea, Sweden. Data obtained by this study were used to test a model about the performance effects of team development, answering the following research questions: (1) how can the team developmental processes be described; (2) what are their effects on business performance as well as on quality of working life; and (3) what are the management structure’s inputs that generate team responsiveness? The study reveals three team-development processes, consistent over time, and each positively related to both indicators of business performance and quality of working life. A result-oriented approach is suggested, which supports teams and managers in making work teams more succesful, while focusing on inputs, processes as well as outputs.
Original languageEnglish
QualificationDoctor of Philosophy
Awarding Institution
  • University of Groningen
Supervisors/Advisors
  • de Witte, Marco, Supervisor
  • van der Zwaan, Adrianus, Supervisor
Award date7-Jul-2005
Publisher
Print ISBNs9053350608
Publication statusPublished - 2005

Keywords

  • Proefschriften (vorm)
  • Volvo
  • Productieprocessen
  • Teamwork
  • organisatiesociologie, organisatiepsychologie

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