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Abstract
Managing the delivery of bad news is a crucial component of effective human resource management. However, the diversity of contexts in which this phenomenon has been studied has made it difficult to develop a consolidated theoretical and practical understanding of bad news delivery. Using an interdisciplinary integrative review (N = 685), we critically analyze how bad news delivery has been conceptualized as well as what interdisciplinary theoretical insights and practical guidance can be offered. Beyond identifying key challenges in the extant literature, we also provide a path forward by showcasing key opportunities, including how conceptualizing bad news delivery as a dialectic process that unfolds over time can further enhance theoretical insights and practical guidance for effectively managing bad news delivery in the workplace.
Original language | English |
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Article number | 100971 |
Number of pages | 23 |
Journal | Human Resource Management Review |
Volume | 33 |
Issue number | 3 |
Early online date | 24-May-2023 |
DOIs | |
Publication status | Published - Sept-2023 |
Keywords
- delivery of bad news
- communication
- Integrative review
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Dive into the research topics of 'The delivery of bad news: An integrative review and path forward'. Together they form a unique fingerprint.Activities
- 1 Academic presentation
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Delivering bad news in organizations: A systematic review
Kitz, C. (Speaker) & Breitsohl, H. (Contributor)
10-Sept-2020Activity: Talk and presentation › Academic presentation › Academic
Press/Media
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Delivering bad news about benefits? How to improve your strategy
20/09/2024
1 Media contribution
Press/Media: Expert Comment › Professional
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Viele verfallen in Schockstarre, statt sich zu fragen: Was will ich gern beruflich machen?
11/04/2024
1 Media contribution
Press/Media: Expert Comment › Professional