The evaluation of an intervention based on the application of patient self-completion concordance forms in Dutch community pharmacies and the effect on adherence to chronic medication

Marlies M. E. Geurts*, Johan L. W. Pot, Emiel H. Schepers, Chris Tromp, Corine G. Colijn, Arie Dijkstra, Johan J. de Gier

*Corresponding author for this work

Research output: Contribution to journalArticleAcademicpeer-review

11 Citations (Scopus)
292 Downloads (Pure)


Objective: To evaluate the use of patient self-completion concordance forms and to determine the effect of patient counselling by using concordance forms on adherence to chronic medication.

Methods: Patients with a prescription for new chronic treatment were randomised in an intervention or control group. The intervention group received a concordance form to fill in at home and to discuss during a consultation 2 weeks later in the pharmacy. The control group received the Usual information and instruction on how to use the medicine. Afterwards, all patients were asked to fill in a questionnaire about their use of medicines and contact with the pharmacy employees. Adherence to the medicine was determined using rates of prescription refills after 6 months of use.

Results: The questionnaires showed that patients were satisfied about the concordance model. After 6 months of use, 79% of the patients from both intervention and control group were defined as adherent.

Conclusions: There was no significant difference found in adherence between intervention and control group.

Practice implications: Use five selected questions from the concordance form which provided most answers. Focus on one drug group and have more consultation moments. (C) 2009 Elsevier Ireland Ltd. All rights reserved.

Original languageEnglish
Pages (from-to)85-90
Number of pages6
JournalPatient Education and Counseling
Issue number1
Publication statusPublished - Jan-2010


  • Community pharmacy services
  • Pharmaceutical care
  • Counseling
  • Compliance
  • Adherence
  • Patient participation
  • Medication diary
  • Concordance

Cite this