The Impact of Electronic Commerce on Interorganizational Coordination: A Framework from theory Applied to the Container-Transport Industry

Mariëlle den Hengst, H. G. Sol

Research output: Contribution to journalArticleAcademicpeer-review

21 Citations (Scopus)


Information and communication technology (ICT) enables organizations to decrease costs and increase capabilities, and thus to change their interorganizational coordination structures. While ICT is the driving force, other factors can also influence interorganizational coordination structures. These are described and are combined with ICT to present a framework indicating the direction in which interorganizational coordination structures will change under the impact of electronic commerce. This framework is applied to the container-transport industry for evaluation. The results suggest areas for further research.
Original languageEnglish
Pages (from-to)73-91
Number of pages19
JournalInternational Journal of Electronic Commerce
Issue number4
Publication statusPublished - 2002
Externally publishedYes

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