The impact of humanitarian context conditions and individual characteristics on aid worker retention

Valeska P. Korff*, Nicoletta Balbo, Melinda Mills, Liesbet Heyse, Rafael Wittek

*Corresponding author for this work

Research output: Contribution to journalArticleAcademicpeer-review

39 Citations (Scopus)
414 Downloads (Pure)

Abstract

High employee turnover rates constitute a major challenge to effective aid provision. This study examines how features of humanitarian work and aid workers' individual characteristics affect retention within one humanitarian organisation, Medecins Sans Frontieres (MSF) Holland. The study extends existing research by providing new theoretical explanations of employment opportunities and constraints and by engaging in the first large-scale quantitative analysis of aid worker retention. Using a database of field staff (N=1,955), a logistic regression is performed of the likelihood of reenlistment after a first mission. The findings demonstrate that only 40 per cent of employees reenlist for a second mission with MSF Holland, and that workplace location and security situation, age, and gender have no significant effect. Individuals are less likely to reenlist if they returned early from the first mission for a personal reason, are in a relationship, are medical doctors, or if they come from highly developed countries. The paper reflects on the findings in the light of policy.

Original languageEnglish
Pages (from-to)522-545
Number of pages24
JournalDisasters
Volume39
Issue number3
DOIs
Publication statusPublished - Jul-2015

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