The social benefits of kaizen initiatives in healthcare: an empirical study

Thomas Bortolotti, Stefania Boscari, Pamela Danese, Hebert Alonso Medina Suni, Nicholas Rich, Pietro Romano

    Research output: Contribution to journalArticleAcademicpeer-review

    20 Citations (Scopus)
    7 Downloads (Pure)
    Original languageEnglish
    Article number605556
    Pages (from-to)554-578
    Number of pages25
    JournalInternational Journal of Operations & Production Management
    Volume38
    Issue number2
    DOIs
    Publication statusPublished - 2018

    Keywords

    • Survey
    • Lean
    • Kaizen
    • social outcomes
    • Healthcare
    • OF-THE-LITERATURE
    • INTERRATER RELIABILITY
    • PROCESS IMPROVEMENT
    • LEAN THINKING
    • IMPLEMENTATION
    • MANAGEMENT
    • OPERATIONS
    • EMPLOYEES
    • BARRIERS
    • EVENTS

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