Zacht waar het kan, hard waar het moet? Casestudies naar handhaving in de sociale zekerheid

Translated title of the contribution: Soft where possible, hard where needed?: Case studies on enforcement of social security

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Abstract

The Dutch social security is mainly conducted by municipalities (social services), the Dutch Employment Insurance Agencies (UWV) and the Social Insurance Bank (SVB). In order to explore to what extent agents adjust their enforcement style, as stated in the responsive regulation approach (Ayres & Braithwaite), five case studies will be conducted; three studies at social services and two studies at Employment Insurance Agencies. During this field research I will attend every agency for two months. I will be observing the behavior of agents during their contact moments with beneficiaries. At the same time I will ask for comments on events, opinions and feelings regarding various aspects of the work. I will also conduct in-depth interviews with several agents and beneficiaries. Based on a sample I will make a selection of enforcement cases and I will analyze agreements on enforcement, regulation, directives, guidelines and recommendations.
Translated title of the contributionSoft where possible, hard where needed?: Case studies on enforcement of social security
Original languageDutch
Pages (from-to)60-64
Number of pages5
JournalRecht der Werkelijkheid
Volume37
Issue number1
DOIs
Publication statusPublished - 2016

Keywords

  • responsive regulation
  • social security
  • enforcement
  • field research

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