Jean-Pierre Thomassen - Onderzoeksoutput - de research portal van de Rijksuniversiteit Groningen

Bekijk Scopus-profiel

4 Article
1 Thesis fully internal (DIV)

4 resultaten

Filter

2020
Prosocial Compensation Following a Service Failure: Fulfilling an Organization’s Ethical and Philanthropic Responsibilities
Thomassen, J. P., Leliveld, M. C., Ahaus, K. & Van de Walle, S., feb.-2020, In: Journal of Business Ethics. 162, 1, blz. 123-147 25 blz.
Onderzoeksoutput › Academic › peer review

Open Access
Bestand
16 Citaten (Scopus)

233 Downloads (Pure)
2017
Compensating citizens for poor service delivery: Experimental research in public and private settings
Thomassen, J. P., Leliveld, M. C., Van de Walle, S. & Ahaus, K., dec.-2017, In: Public Administration. 95, 4, blz. 895-911 17 blz.
Onderzoeksoutput › Academic › peer review

Open Access
Bestand
17 Citaten (Scopus)

199 Downloads (Pure)
2014

An implementation framework for public service charters: Results of a concept mapping study
Thomassen, J. P., Ahaus, K., Van de Walle, S. & Nabitz, U. W., 2014, In: Public Management Review. 16, 4, blz. 570-589 20 blz.
Onderzoeksoutput › Academic › peer review

Open Access
Bestand

12 Citaten (Scopus)

20 Downloads (Pure)
Developing and implementing a service charter for an integrated regional stroke service: an exploratory case study
Thomassen, J.-P., Ahaus, C. & Van de Walle, S., 29-mrt.-2014, In: BMC Health Services Research. 14, 11 blz., 141.
Onderzoeksoutput › Academic › peer review

Open Access
Bestand

4 Citaten (Scopus)

254 Downloads (Pure)