Communication techniques for improved acceptance and adherence with therapeutic footwear

Jaap J. van Netten*, Anthony Francis, Ashley Morphet, Lauren V. Fortington, Klaas Postema, Anita Williams

*Bijbehorende auteur voor dit werk

OnderzoeksoutputAcademicpeer review

19 Citaten (Scopus)


Background and aim: Clients' acceptance and adherence with orthoses can be influenced by a clinician's communication skills. In this clinical note, we describe two communication techniques, in the context of therapeutic footwear.

Technique: Person-centred communication involves engaging with and listening to the attitudes of the client towards their condition, as well as discussing acceptance and expectations, in a structured consultation. Building a relationship is crucial and requires clients to feel heard and understood. An important influence on the acceptance and adherence is that a client makes a conscious decision to receive their device. This active receipt can be facilitated through shared decision making, wherein clinicians give clear, relevant and meaningful examples, based on clinical evidence, and ensure this is understood.

Discussion: Two communication techniques for clinicians providing therapeutic footwear are described. These can be adapted for use with provision of other assistive technologies to improve client acceptance and adherence.

Originele taal-2English
Pagina's (van-tot)201-204
Aantal pagina's4
TijdschriftProsthetics and Orthotics International
Nummer van het tijdschrift2
StatusPublished - 1-apr-2017

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