@inbook{d69cd4b8a65e4691b255e97a92b99e06,
title = "Decision enhancement for sourcing with shared service centres in the Dutch government",
abstract = "Primarily in order to save costs, many shared service centres (SSCs) are being established in organisations. However, establishing SSCs is a challenging task for many organisations, including the Dutch government. This design science research aims to enhance SSC establishment with a decision enhancement studio for sourcing & sharing in the Dutch government. The proposed studio consists of a set of services for studio participants to analyse decision alternatives and improve collaboration. In this paper a studio design is presented with four decision enhancement services for sourcing & sharing that are delivered with an online tool and predefined scripts (called sourceLets). Future research will be dedicated to the scientific evaluation of the studio design by applying it to multiple case studies in the Dutch government.",
author = "A.J. Knol and H.G. Sol and {van Wamelen}, J.P.",
year = "2012",
doi = "10.1007/978-3-642-29863-9_18",
language = "English",
isbn = "978-3-642-29862-2",
series = "Lecture notes in computer science",
publisher = "Springer",
number = "7286",
pages = "239--255",
editor = "K. Peffers and M. Rothenberger and B. Kuechler",
booktitle = "Design science research in information systems",
note = "DESRIST 2012 ; Conference date: 14-05-2012 Through 15-05-2012",
}