Digital platform openness: Drivers, dimensions and outcomes

T. L. J. Broekhuizen*, O. Emrich, M. J. Gijsenberg, M. Broekhuis, B. Donkers, L. M. Sloot

*Corresponding author voor dit werk

OnderzoeksoutputAcademicpeer review

99 Citaten (Scopus)
276 Downloads (Pure)


This multi-method study aims to shed light on digital platforms' decisions regarding their openness. Platform openness results from a series of decisions on how open a platform is regarding: (a) suppliers, (b) customers, (c) complementary service providers, as well as to (d) product categories and (e) channels. By conducting a scoping literature review, we analyze the current body of knowledge about the drivers, dimensions and outcomes of platform openness. Using an expert panel discussion and analysis of real-world digital platforms, we confront this existing knowledge with current business challenges to identify research challenges. We address how future research can advance platform research by tackling these challenges.

Originele taal-2English
Pagina's (van-tot)902-914
Aantal pagina's13
TijdschriftJournal of Business Research
StatusPublished - jan.-2021


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