Do online pension dashboards affect pension knowledge and expectations? Evidence from a randomized survey experiment

Marc Kramer, Robert Lensink, Auke Plantinga*

*Bijbehorende auteur voor dit werk

OnderzoeksoutputAcademicpeer review

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Samenvatting

We test the effectiveness of an online interactive pension dashboard in improving pension funds participants’ ability to make adequate pension decisions in terms of pension preparation, knowledge, self-efficacy, expectations, and intention-to-act. In a randomized survey experiment, treated participants of two pension funds receive an encouragement to visit an online pension dashboard. Treated individuals have more pension knowledge and an increased self-efficacy in the pension domain, especially so for females. The dashboard does not have a significant impact on the pension preparation or the errors in forecasts of pension income nor does it impact the willingness to act if there is a need to do so.

Originele taal-2English
TijdschriftJournal of Pension Economics and Finance
DOI's
StatusE-pub ahead of print - 19-apr.-2024

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