In Good Company: When Small and Medium-sized Enterprises Acquire Multiplex Knowledge from Key Commercial Partners

Ana Maria Bojica, Isabel Estrada Vaquero, Maria del Mar Fuentes-Fuentes

OnderzoeksoutputAcademicpeer review

18 Citaten (Scopus)


This study explores the specific conditions under which key strategic alliances of small and medium-sized enterprises (SMEs) with commercial partners can become multiplex in knowledge exchange. Using survey data from a sample of 150 Spanish SMEs in the information and communication technology (ICT) industry, we find that trust creates an appropriate context for the concurrent acquisition of technological, market, and managerial knowledge. When the SME and its key commercial partner exhibit significant strategic, technological, and market differences, however, the SME’s ability to acquire different types of knowledge diminishes considerably, reducing the positive impact of trust on knowledge multiplexity
Originele taal-2English
Pagina's (van-tot)294-311
TijdschriftJournal of Small Business Management
Nummer van het tijdschrift2
StatusPublished - 2018

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