Is telecare feasible? Lessons from an in-depth case study

J.C. Wortmann, A. Boonstra, H. Broekhuis, J. van Meurs, M.A.G. van Offenbeek, W. Westerman, J. Wijngaard

OnderzoeksoutputAcademicpeer review

3 Citaten (Scopus)


This paper describes the empirical findings of a large-scale telecare pilot implementation, called KOALA.

The pilot is based on video interaction of clients with a medical service centre of a home care provider. The purpose of the project was to gain experience with telecare and to measure the effects in terms of costs and perceived well-being. The expected effects were that clients well-being would be increased and overall costs of health care would be reduced. The results of this study are:

the positioning of the medical service centre in the care provider's network and the organization of the centre are crucial for attaining acceptance and cost effectiveness;

introduction of a telecare program needs careful preparation with clients and employees, and alignment with existing care;

there is substantial difference in the use of telecare and its advantages for different groups of clients; this is especially relevant when using proprietary technology.

Originele taal-2English
TitelProceedings of the 18th IEEE conference on enabling technologies: Infrastructures for collaborative enterprises
Plaats van productieNEW YORK
UitgeverijIEEE (The Institute of Electrical and Electronics Engineers)
Aantal pagina's6
ISBN van geprinte versie978-1-4244-4728-2
StatusPublished - 2009
Evenement10th International Conference on Intelligent Tutoring Systems - , Panama
Duur: 14-jun.-201018-jun.-2010

Publicatie series

NaamIEEE International Workshops on Enabling Technologies: Infrastructure for Collaborative Enterprises Proceedings
ISSN van geprinte versie1524-4547


Other10th International Conference on Intelligent Tutoring Systems

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