Loan Officers’ Gender and Microfinance Repayment Rates

Marrit van den Berg, Robert Lensink, Roselia Servin

OnderzoeksoutputAcademicpeer review

17 Citaten (Scopus)
25 Downloads (Pure)


This study examines the impact of loan officer characteristics on repayment rates of microfinance borrowers in Mexico applying multilevel analyses, with special attention to the impact of the gender of the loan officer on default rates. The results strongly suggest that loan officers play a crucial role in improving repayment rates in microfinance and that male loan officers are better able to induce borrowers to repay than female loan officers. This may be because men exert authority over women and face fewer problems working late, travelling through unsafe places, and combining a position as counsellor with enforcing repayment.
Originele taal-2English
Pagina's (van-tot)1241-1254
Aantal pagina's14
TijdschriftJournal of Development Studies
Nummer van het tijdschrift9
StatusPublished - 2015

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