Many Roads Lead to Digital Transformation: A Configurational Perspective on Digital Competence Elements

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Organizations need to develop digital competences to utilize digital technologies to
succeed in digital transformation. Yet, current efforts on organizational strategies to
develop digital competences, i.e., digital M&A or appointing a CDO, have been conducted
in isolation. However, following digital ecodynamics, material, organizational and
environmental factors are in fact interwoven. We aim to cater to this confluence by taking
a configurational perspective on digital competence development and its effect on digital
transformation. We integrate prior findings of digital competence on (1) the firm level
and the role of knowledge resources, (2) the leadership level and competence of the firm’s
upper echelon, and (3) the role of contextual complexities in the form of the firm’s
environment and structure. Subsequently, we employ fsQCA on a unique dataset.
Thereby, we disentangle the multifaceted complexity of digital transformation and
provide more fine-grained conceptual insights into the phenomena.
Originele taal-2English
TitelICIS 2022 Proceedings
UitgeverijAIS eLibrary
Aantal pagina's11
StatusPublished - dec.-2022

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