Reputation for complex societies

Reputation, the germ of gossip, is addressed in this chapter as a distributed instrument for social order. In literature, reputation is shown to promote (a) social control in cooperative contexts—like social groups and subgroups—and (b) partner selection in competitive ones, like (e-) markets and industrial districts. Current technology that affects, employs and extends reputation, applied to electronic markets or multi-agent systems, is discussed in light of its theoretical background. In order to compare reputation systems with their original analogue, a social cognitive model of reputation is presented. The application of the model to the theoretical study of norm-abiding behaviour and partner selection are discussed, as well as the refinement and improvement of current reputation technology. The chapter concludes with remarks and ideas for future research.