Team development and team performance. Responsibilities, responsiveness and results: A longitudinal study of teamwork at Volvo Trucks Umeå

B. Kuipers

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Samenvatting

A three-year longitudinal study of more than 150 self-managing work teams was carried out at Volvo Trucks Umea, Sweden. Data obtained by this study were used to test a model about the performance effects of team development, answering the following research questions: (1) how can the team developmental processes be described; (2) what are their effects on business performance as well as on quality of working life; and (3) what are the management structure’s inputs that generate team responsiveness? The study reveals three team-development processes, consistent over time, and each positively related to both indicators of business performance and quality of working life. A result-oriented approach is suggested, which supports teams and managers in making work teams more succesful, while focusing on inputs, processes as well as outputs.
Originele taal-2English
KwalificatieDoctor of Philosophy
Toekennende instantie
  • Rijksuniversiteit Groningen
Begeleider(s)/adviseur
  • de Witte, Marco, Supervisor
  • van der Zwaan, Adrianus, Supervisor
Datum van toekenning7-jul.-2005
Uitgever
Gedrukte ISBN's9053350608
StatusPublished - 2005

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