Technology A Double Edged Sword

This chapter functions as a brief introduction to the section on building and aims at clarifying what technology is, and under which conditions it supports a more sustainable development of the hospitality industry. The term ‘technology’ is composed by two words from ancient Greek: techne and logos. Techne means art, skills and a cunning hand; while logos refers to the capacity to explain something, to science. Thus, literally, technology is the science of crafting, i.e. turning an input, which can be raw martials or energy, into an end product or a service. In other words, technology is a group of (human designed) tools, or knowledge, that transform inputs into outputs.