TY - GEN
T1 - Towards management of sla-aware business processes based on key performance indicators
AU - Wetzstein, Branimir
AU - Karastoyanova, Dimka
AU - Leymann, Frank
PY - 2008
Y1 - 2008
N2 - It is increasingly important that Service Level Agreements (SLAs) are taken into account when business processes are exposed as services in a Service Oriented Architecture. SLAs define expected service behavior and nonfunctional properties of the service. The fact that the service provider has to offer certain guarantees concerning SLA properties has an impact on the business process lifecycle. In this paper we introduce a stepwise approach for management of SLA-aware service compositions based on process performance requirements specified as Key Performance Indicators. The approach is based on the process lifecycle known from Business Process Management and comprises a modeling, configuration and execution phase. We incorporate existing work on SLA modeling, QoS aggregation, and QoS-based service selection, and identify several problems specific to SLA-aware business processes.
AB - It is increasingly important that Service Level Agreements (SLAs) are taken into account when business processes are exposed as services in a Service Oriented Architecture. SLAs define expected service behavior and nonfunctional properties of the service. The fact that the service provider has to offer certain guarantees concerning SLA properties has an impact on the business process lifecycle. In this paper we introduce a stepwise approach for management of SLA-aware service compositions based on process performance requirements specified as Key Performance Indicators. The approach is based on the process lifecycle known from Business Process Management and comprises a modeling, configuration and execution phase. We incorporate existing work on SLA modeling, QoS aggregation, and QoS-based service selection, and identify several problems specific to SLA-aware business processes.
UR - http://www.scopus.com/inward/record.url?scp=84885006161&partnerID=8YFLogxK
M3 - Conference contribution
AN - SCOPUS:84885006161
T3 - CEUR Workshop Proceedings
SP - 39
EP - 48
BT - 9th Workshop on Business Process Modeling, Development and Support - Business Process Life-Cycle: Design, Deployment, Operation and Evaluation
PB - CEUR Workshop Proceedings
T2 - 9th Workshop on Business Process Modeling, Development and Support - Business Process Life-Cycle: Design, Deployment, Operation and Evaluation, BPMDS 2008, Held in Conjunction with the CAiSE 2008 Conference
Y2 - 16 June 2008 through 17 June 2008
ER -