Using Conversation Analysis to Improve an Augmented Communication Tool

Tom Koole, Pim Mak

    OnderzoeksoutputAcademicpeer review

    7 Citaten (Scopus)


    An ALS (amyotrofic lateral sclerosis) patient could only move her eyes and interacted through a
    MyTobii AAC (Augmentative and Alternative Communication) tool with eye-tracking and speech
    synthesizing technology. Conversation analysis of 75 minutes of video-recorded talk-in-interaction
    with her family members revealed a timing problem with turn taking. In response, we provided
    the tool with keys for direct yes and no answers. We tested the results with further recordings and
    in experimental settings and found that the new keys facilitated her responsiveness. Moreover, her
    interlocutors changed how they interacted with her. Data are in Dutch with English translation.
    Originele taal-2English
    Pagina's (van-tot)280-291
    Aantal pagina's12
    TijdschriftResearch on Language and Social Interaction
    Nummer van het tijdschrift3
    StatusPublished - 2014

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